Public contract (offer) for order, purchase, sale and delivery of goods
PUBLIC CONTRACT
on ordering, purchasing, payment, delivery
and returning of goods through the platform / marketplace CABANCHI
“01” June 2026
This Public Contract is an official public offer to conclude an electronic contract for the sale and purchase of goods in a remote manner through the website / online store / platform CABANCHI under the terms and conditions specified below.
The CABANCHI Platform functions as a marketplace / technical online platform where independent Sellers list goods and independently conclude sales and purchase contracts with buyers. The Platform Administrator ensures the technical functioning of the website, order processing, communication, and integration with payment and logistics services, but is not the seller of goods of other Sellers unless explicitly indicated as the seller of a specific product.
Terms and Definitions
1.1. Public Offer / Offer — this public offer to conclude an electronic contract for the sale and purchase of a product in a remote manner through the CABANCHI Platform.
1.2. CABANCHI Platform / Marketplace / Online Store — a website, online store, online catalog, technical, informational and/or software functionality located at: cabanchi.com, through which Sellers can publish information about goods, and Buyers can place orders for such goods.
1.3. Platform Administrator — FOP Mishchenko Yelyzaveta Mykhailivna, RNOKPP 3304618337, who ensures the technical functioning of the CABANCHI Platform, publishing of information about goods, technical acceptance and processing of orders, communication with buyers, and integration with payment and logistics services, but is not the seller of goods of the Sellers unless otherwise explicitly indicated regarding a specific product.
1.4. Seller — a sole proprietor (physical person-entrepreneur) or a legal entity that is an independent business entity, independently lists and/or offers goods for sale through the CABANCHI Platform, independently concludes an electronic contract for the sale and purchase of the respective product with the Buyer, receives payment for such product, issues settlement documents / fiscal receipts in cases provided for by law, and is independently liable to the Buyer for the quality, completeness, delivery, exchange, return, and claims regarding such product.
1.5. Buyer — an individual who places an order for a product through the CABANCHI Platform and accepts the terms of this Offer.
1.6. Product — clothing, accessories, textile products, leather goods, bags, packaging, gift certificates, or other goods listed on the CABANCHI Platform by the respective Seller.
1.7. Product Card — a page / section of the CABANCHI Platform where information about a specific product, its characteristics, price, availability, Seller, payment terms, delivery terms, and other information is published.
1.8. Order — a Buyer's request, duly placed through the CABANCHI Platform, to purchase one or several goods from the respective Seller / Sellers.
1.9. Mixed Order — an Order containing goods from several Sellers. In this case, the Buyer concludes separate purchase and sale contracts with each respective Seller in respect of the goods of such Seller.
1.10. Payment Provider — a bank, financial institution, payment system, online payment service, NovaPay, or other entity that ensures the acceptance, transfer, distribution, or return of funds for an Order in accordance with the applicable payment model.
1.11. Carrier — Nova Poshta, another postal operator, courier service, or other entity that delivers the goods to the Buyer.
1.12. Fulfillment Operator — an entity that may provide Sellers with warehousing, logistics, packaging services, services for order assembly, shipment, or acceptance of product returns. The Fulfillment Operator is not the seller of the product unless otherwise explicitly indicated regarding a specific product.
General Marketplace Model
2.1. The CABANCHI Platform functions as a marketplace / technical platform on which independent Sellers can offer goods for sale to Buyers.
2.2. The Seller of a specific product is the respective Seller indicated in the product card, cart, order, fiscal receipt, commodity document, electronic notification to the Buyer, or other document related to the sale of the product.
2.3. The Platform Administrator is not the seller of goods of the Sellers, does not acquire ownership rights to such goods, does not sell them on their own behalf, does not accept payment for such goods as their own revenue, and is not a party to the purchase and sale contracts between the Sellers and the Buyers, except for cases where the Platform Administrator itself is explicitly indicated as the Seller of a specific product.
2.4. If the Platform Administrator independently lists and sells its own goods through the CABANCHI Platform, in respect of such goods it acts as a separate independent Seller, sells goods on its own behalf, accepts payment as its own revenue, issues settlement documents / fiscal receipts in cases provided for by law, and is independently liable to the Buyer.
2.5. The use of a single brand CABANCHI, a single website, shared design, a single cart, shared promotional materials, shared packaging, technical processing of orders, or centralized communication with the Buyer does not mean that all goods on the Platform are sold by one person, and does not change the status of the respective Seller as an independent seller of a specific product.
2.6. By placing an Order through the CABANCHI Platform, the Buyer confirms that they have read the terms of this Offer, information about the respective Seller, product characteristics, price, terms of payment, delivery, exchange, and return.
2.7. Acceptance of this Offer is the performance by the Buyer of any of the following actions:
2.7.1. placing an Order through the CABANCHI Platform;
2.7.2. pressing the button “Оформити замовлення” (Place Order), “Підтвердити замовлення” (Confirm Order), “Оплатити” (Pay) or other similar button;
2.7.3. payment of the Order in full or in part;
2.7.4. confirmation of the Order via email, phone, messenger, or other communication channel.
2.8. Prior to the moment of Order confirmation and/or payment, information about the Seller of a specific product or the method of obtaining it on the CABANCHI Platform must be available to the Buyer.
2.9. If technically the information about the Seller is not displayed directly in the product card, it must be available in the cart, order, separate section “Sellers”, notification to the Buyer, or by other means understandable to the Buyer before the completion of the Order placement.
Information about Sellers
3.1. Information about the Seller of a specific product is brought to the attention of the Buyer in one or several of the following ways:
3.1.1. in the product card;
3.1.2. in the cart / order;
3.1.3. in the fiscal receipt or other settlement document;
3.1.4. in the invoice, commodity document, electronic message, or delivery notification;
3.1.5. on a separate page of the CABANCHI Platform with a list of Sellers and their details.
3.2. The list of Sellers who may sell goods through the CABANCHI Platform, their details, contact information, and other information may be published on the CABANCHI Platform in the relevant section.
3.3. If a specific Seller is explicitly indicated in the product card or order, such Seller is the party to the purchase and sale contract with the Buyer regarding the respective product.
3.4. The use of the designation CABANCHI, a single website, visual style, packaging, promotional materials, or a shared interface of the Platform does not mean that all goods are sold by one person.
Subject of the Sale and Purchase Contract
4.1. Under the electronic sale and purchase contract, the respective Seller undertakes to transfer ownership of the product specified in the Order to the Buyer, and the Buyer undertakes to pay for and accept such product under the terms of this Offer.
4.2. The product card is an offer by the respective Seller regarding the sale of a specific product. The placement of an Order by the Buyer regarding such product means acceptance of the offer of the respective Seller and the conclusion of an electronic sale and purchase contract between the Buyer and such Seller.
4.3. The name, assortment, size, color, quantity, article number, price, Seller, and other characteristics of the product are determined in the product card and/or the Order.
4.4. Information about the product published on the CABANCHI Platform is not a final guarantee of the product's availability in the warehouse of the respective Seller until the moment of Order confirmation.
4.5. In case of the absence of the product, error in price, description, availability, characteristics, or other technical error, the respective Seller or the Platform Administrator notifies the Buyer to clarify the Order, modify it, or cancel it.
Order Placement Procedure
5.1. The Buyer can place an Order through the CABANCHI Platform by adding the product to the cart, filling in the necessary contact data, choosing the method of payment and delivery, and confirming the Order.
5.2. When placing an Order, the Buyer is obliged to provide reliable information necessary for the execution of the Order, in particular:
5.2.1. last name, first name, and patronymic of the Buyer or recipient;
5.2.2. phone number;
5.2.3. email address, if it is necessary for communication;
5.2.4. delivery address or details of the carrier's branch / parcel locker;
5.2.5. other data necessary for payment, delivery, return, or communication regarding the Order.
5.3. The Buyer is responsible for the accuracy and completeness of the information specified when placing the Order.
5.4. The Platform Administrator or the respective Seller has the right to clarify the Order data, product availability, payment method, delivery method, or other conditions of the Order execution.
5.5. The Order is considered accepted for processing after its placement on the CABANCHI Platform and/or confirmation to the Buyer by electronic notification, phone call, messenger message, or other communication method.
Mixed Orders
6.1. If the Buyer places a Mixed Order containing goods from several Sellers, each respective Seller is a party to a separate purchase and sale contract regarding their goods.
6.2. The placement of one technical Order by the Buyer or the execution of one technical payment for goods of several Sellers does not mean the conclusion of a single purchase and sale contract with the Platform Administrator or with all Sellers jointly. In this case, a separate purchase and sale contract arises between the Buyer and the respective Seller regarding the goods of each Seller.
6.3. Within a Mixed Order, the following may apply:
6.3.1. separate fiscal receipts / settlement documents;
6.3.2. separate payments or split-distribution of funds;
6.3.3. separate delivery terms;
6.3.4. separate return conditions;
6.3.5. separate consideration of claims regarding goods of different Sellers.
6.4. For technical or logistical reasons, goods of several Sellers may be sent in one parcel, provided this does not change the status of the respective Sellers as sellers of their goods.
6.5. If technically or legally it is impossible to properly distribute the payment, receipts, delivery, or return regarding goods of different Sellers in one shipment, the CABANCHI Platform or the respective Sellers may arrange separate shipments.
Product Price and Payment Procedure
7.1. The price of the product is specified in the product card on the CABANCHI Platform.
7.2. The price of the product may be changed by the respective Seller until the moment of Order confirmation by the Buyer.
7.3. No change in the product price is allowed after the Buyer has paid for such product, except for cases of obvious technical error of which the Buyer was notified before the shipment of the product.
7.4. Payment for the product is made in one of the ways available on the CABANCHI Platform at the moment of Order placement, in particular:
7.4.1. by online payment through a payment service;
7.4.2. by payment to the current account of the respective Seller;
7.4.3. by payment upon receipt through NovaPay / another payment provider;
7.4.4. by other method available on the CABANCHI Platform.
7.5. Funds for the product are the revenue of the respective Seller who is the seller of such product, except for cases where a different payment model is explicitly provided for by legislation, contract with the payment provider, or terms of the respective payment method.
7.6. If the Order contains goods of several Sellers, payment may:
7.6.1. be made separately to each respective Seller;
7.6.2. be accepted by the payment provider with subsequent distribution of funds among the respective Sellers;
7.6.3. be made in another way technically available on the CABANCHI Platform that allows identification of the Seller of each product.
7.7. In case of payment through NovaPay or another payment provider, such provider acts as an entity that accepts, transfers, and/or distributes funds in accordance with the rules of the payment service. The mere fact of payment acceptance by the payment provider does not change the identity of the seller of the product.
7.8. Technical acceptance of payment by the payment provider, NovaPay, or another service, as well as technical distribution of funds among Sellers, does not mean that the Platform Administrator is the seller of goods or the recipient of revenue for the goods of the Sellers.
7.9. The Platform Administrator does not recognize payment for goods of Sellers as its own revenue unless it is the Seller of the respective product.
7.10. The cost of delivery may be paid separately or included in the total amount of the Order depending on the delivery terms, payment method, and rules of the respective carrier / payment provider.
Settlement Documents and Fiscal Receipts
8.1. The settlement document / fiscal receipt is issued by the respective Seller who is the seller of the specific product, in cases provided for by the legislation of Ukraine.
8.2. If the Order contains goods of several Sellers, the Buyer may receive several fiscal receipts / settlement documents — separately from each Seller regarding their part of the Order.
8.3. A receipt or other document of the payment provider / NovaPay / carrier regarding the acceptance of funds, transfer of funds, or payment of delivery does not replace the settlement document of the respective Seller if such document must be formed in accordance with legislation.
8.4. The form of providing the settlement document may be paper or electronic in accordance with the requirements of legislation and technical capabilities of the respective Seller.
Product Delivery
9.1. Delivery of the product is carried out by the method chosen by the Buyer when placing the Order, if such method is available for the respective product and the respective Seller.
9.2. Delivery may be carried out by:
9.2.1. Nova Poshta or another carrier;
9.2.2. courier service;
9.2.3. self-pickup from an agreed pick-up point;
9.2.4. fulfillment operator or other entity acting as a logistics / warehouse contractor of the respective Seller.
9.3. The fulfillment operator may physically store, assemble, pack, ship goods, and accept returns on behalf of the respective Seller. Such actions are of logistical / warehousing nature and do not mean the transfer of ownership of the product to the fulfillment operator or the acquisition by it of the status of the seller of the product.
9.4. Physical packaging, assembly, or shipment of the product by the fulfillment operator, carrier, or other involved person does not mean that such person is the seller of the product.
9.5. The risk of accidental damage or loss of the product passes to the Buyer from the moment of receipt of the product by the Buyer or a person authorized by them, unless otherwise provided by legislation or conditions of the respective delivery method.
9.6. Upon receipt of the product, the Buyer is obliged to check the integrity of the packaging, quantity, completeness, and external condition of the product in the presence of the carrier's representative, if provided for by the carrier's rules.
9.7. The delivery term depends on the availability of the product, location of the Seller / fulfillment operator, chosen carrier, settlement area of the Buyer, martial law conditions, technical or logistical circumstances.
Exchange and Return of Product
10.1. The Buyer has the right to exchange or return the product in accordance with the Law of Ukraine “On Protection of Consumer Rights” and other legislative acts of Ukraine.
10.2. Return or exchange of a product of proper quality is possible within 14 calendar days, excluding the day of purchase, if the product has not been used, its marketable condition, consumer properties, seals, labels, packaging are preserved, as well as the settlement document or other proof of purchase of the product from the respective Seller.
10.3. Goods of proper quality that, according to legislation, are included in the list of goods not subject to exchange / return, as well as goods that were manufactured or individually adapted to the order of the Buyer, are not subject to exchange / return if such restriction applies in accordance with legislation.
10.4. Return of the product is made to the respective Seller or fulfillment operator / other person authorized by the respective Seller to physically accept the product.
10.5. Physical acceptance of the return by the fulfillment operator or other involved person does not mean that such person is the seller of the product or the person obliged to return the funds to the Buyer, unless otherwise explicitly provided by separate terms.
10.6. Funds for the returned product are returned by the respective Seller who received the payment for such product, or by the payment provider on their behalf / in accordance with the rules of the payment system.
10.7. If a product from a Mixed Order is returned, the refund is made by the respective Seller in the amount of the cost of their product.
10.8. If the Buyer returns only a part of a Mixed Order, the refund is made only in respect of the product of the respective Seller who accepted the return and/or confirmed the grounds for the refund.
10.9. Delivery costs when returning a product of proper quality are borne by the Buyer, unless otherwise provided by legislation, promotion conditions, agreement with the respective Seller, or rules of the CABANCHI Platform.
10.10. To process a return, the Buyer must provide information necessary to identify the Order, product, Seller, payment, and refund method.
Goods of Improper Quality
11.1. In case of receipt of a product of improper quality, the Buyer has the right to contact the respective Seller with demands provided for by the legislation of Ukraine.
11.2. Claims regarding the quality, completeness, defects, non-compliance of the product with the description, or other deficiencies are considered by the respective Seller who is the seller of such product.
11.3. The Platform Administrator may technically facilitate communication between the Buyer and the Seller, but does not become a party to the dispute regarding the quality of the product unless it is the Seller of such product.
11.4. If the product was damaged during delivery, the Buyer must act in accordance with the rules of the respective carrier, in particular, record the damage upon receipt of the product, if provided for by the carrier's rules.
Rights and Obligations of the Buyer
12.1. The Buyer has the right to:
12.1.1. obtain information about the product, its price, characteristics, Seller, terms of payment, delivery, and return;
12.1.2. place an Order through the CABANCHI Platform;
12.1.3. receive the product corresponding to the Order;
12.1.4. receive a settlement document in cases provided for by legislation;
12.1.5. contact the respective Seller regarding exchange, return, warranty issues, or claims regarding the product;
12.1.6. exercise other rights provided for by the legislation of Ukraine.
12.2. The Buyer is obliged to:
12.2.1. provide reliable data necessary for placing, paying, and delivering the Order;
12.2.2. pay for the product and delivery, if such payment is provided for by the terms of the Order;
12.2.3. timely receive the product from the carrier or at the agreed pick-up point;
12.2.4. check the product upon receipt, if provided for by the carrier's rules;
12.2.5. comply with the terms of this Offer and rules of using the CABANCHI Platform.
Rights and Obligations of the Seller
13.1. The Seller has the right to:
13.1.1. publish information about their goods on the CABANCHI Platform based on a separate agreement with the Platform Administrator;
13.1.2. receive payment for their goods;
13.1.3. independently determine the price, assortment, availability, sales terms, promotions, and other commercial conditions regarding their goods, unless otherwise provided by their separate agreements;
13.1.4. involve carriers, fulfillment operators, or other persons for delivery, storage, packaging, or processing of goods.
13.2. The Seller is obliged to:
13.2.1. provide reliable information about goods;
13.2.2. ensure compliance of goods with the requirements of the legislation of Ukraine;
13.2.3. issue settlement documents / fiscal receipts in cases provided for by legislation;
13.2.4. be independently liable to the Buyer for the quality, completeness, delivery, exchange, return, and claims regarding their goods;
13.2.5. not mislead Buyers regarding the identity of the Seller, product characteristics, price, terms of payment, delivery, or return.
Role of the Platform Administrator
14.1. The Platform Administrator ensures the technical functioning of the CABANCHI Platform, in particular:
14.1.1. publishing information about goods;
14.1.2. technical acceptance and processing of Orders;
14.1.3. transfer of Order information to the respective Seller;
14.1.4. integration with payment and logistics services;
14.1.5. technical communication with Buyers;
14.1.6. administration of the Platform interface.
14.2. The Platform Administrator is not liable for the quality, completeness, legality of origin, compliance with description, delivery, exchange, return, or warranty obligations regarding the goods of the Sellers, unless it is the Seller of the respective product.
14.3. The Platform Administrator has the right to temporarily restrict or cancel the listing of a product on the CABANCHI Platform if information about the product is unreliable, may mislead Buyers, violates the legislation of Ukraine, rights of third parties, or rules of the CABANCHI Platform.
14.4. The income of the Platform Administrator may consist of fees for using the Platform functionality, technical, informational, promotional, service, or other services provided to Sellers based on separate agreements. Such fees are not revenue from the sale of goods of the Sellers and do not change the status of the respective Seller as the seller of the product.
Personal Data
15.1. By placing an Order through the CABANCHI Platform, the Buyer gives consent to the processing of their personal data for the purpose of order placement, payment, delivery, product return, communication regarding the Order, compliance with legal requirements, and ensuring the functioning of the CABANCHI Platform.
15.2. Personal data of the Buyer may be transferred to the respective Seller, payment provider, carrier, fulfillment operator, technical contractors, or other persons if such transfer is necessary for Order execution, delivery, payment, return, exchange, claim handling, or compliance with legal requirements.
15.3. Detailed procedure for personal data processing may be determined by the Privacy Policy / Policy on Personal Data Processing published on the CABANCHI Platform.
Liability
16.1. The Parties are liable for failure to perform or improper performance of obligations in accordance with this Offer and the legislation of Ukraine.
16.2. The Seller is liable to the Buyer for the product they sold to the Buyer through the CABANCHI Platform.
16.3. The Platform Administrator is not liable for failure to perform or improper performance by the Seller of their obligations to the Buyer, unless the Platform Administrator is the Seller of the respective product.
16.4. The Platform Administrator is not liable for the temporary unavailability of the CABANCHI Platform, technical failures, interruptions in the operation of payment services, carriers, communication operators, internet providers, or other third parties, if such circumstances do not depend on the Platform Administrator.
16.5. The Buyer is liable for the accuracy of data specified when placing the Order, as well as for timely receipt of the product from the carrier.
Internal Agreements Between Platform Participants
17.1. Internal agreements between the Platform Administrator, Sellers, fulfillment operators, owners of CABANCHI trademarks, or other persons do not change the Buyer's rights under this Offer and the legislation of Ukraine.
17.2. For the Buyer, the seller of the product is the respective Seller indicated in accordance with this Offer.
17.3. The presence of other contractual relationships between the Platform Administrator, Sellers, fulfillment operators, owners of CABANCHI trademarks, or other persons does not mean that the Platform Administrator is the seller of goods of the Sellers, unless it is explicitly indicated as the Seller of a specific product.
Force Majeure
18.1. The Parties are released from liability for failure to perform or improper performance of obligations if such failure was the result of force majeure circumstances that arose after placing the Order and objectively made the performance of the respective obligation impossible.
18.2. Such circumstances may include, in particular: military actions, missile or air strikes, occupation, blockade, fires, floods, natural disasters, decisions of state authorities, interruptions in the operation of banks, payment systems, carriers, postal operators, power supply, communications, internet, or other circumstances objectively preventing the execution of the Order.
18.3. The Party for which such circumstances have arisen must notify the other party of their impact on the execution of the Order within a reasonable term.
Modification of Offer Terms
19.1. The Platform Administrator has the right to modify the terms of this Offer by placing a new version on the CABANCHI Platform.
19.2. The new version of the Offer applies to Orders placed after its publication, unless otherwise explicitly indicated in the new version.
19.3. For Orders placed before the modification of the Offer, the version of the Offer in force at the moment of placing the respective Order applies, unless otherwise agreed with the Buyer.
Dispute Resolution Procedure
20.1. All disputes arising in connection with placing, paying, delivering, returning, or quality of the product are resolved through negotiations between the Buyer and the respective Seller.
20.2. The Platform Administrator may facilitate communication between the Buyer and the Seller, but is not a party to the dispute regarding the product unless it is the Seller of the respective product.
20.3. If the dispute is not resolved through negotiations, it is subject to resolution in accordance with the legislation of Ukraine.
Information about the Platform Administrator
Platform Administrator of CABANCHI:
FOP Mishchenko Yelyzaveta Mykhailivna
RNOKPP: 3304618337
Address: 61003, m.Kharkiv, Osnovianskyi district, Pavlivskyi Square, b.2, apt.140
IBAN: UA963052990000026006015915778
Bank: JSC CB "Privatbank"
Information about Sellers
Information about the Seller of a specific product is indicated in the product card, cart, order, fiscal receipt, invoice, commodity document, electronic notification to the Buyer, and/or in a separate section of the CABANCHI Platform.
List of Sellers who sell goods through the CABANCHI Platform:
FOP Gnitsevych Anna Valeriivna
RNOKPP: 3292602069
Address: 04070, m.Kyiv, vul. Pochainynska, bud.52, kv.25
IBAN: UA043052990000026007046709468
Bank: JSC CB "Privatbank"
FOP Kartseva Olha Oleksandrivna
RNOKPP: 3259115206
Address: 08801, Kyivska obl., Obukhivskyi r-n, m. Myronivka, vul.Kiltseva, 25
IBAN: UA403052990000026006026237489
Bank: JSC CB "Privatbank"
FOP Siur Maryna Yakivna
RNOKPP: 3146703244
Address: 02140, m.Kyiv, pr-t Bazhana 10, kv.188
IBAN: UA303052990000026001006811552
Bank: JSC CB "Privatbank"
FOP: Sheruda Nataliia Leonidivna
RNOKPP: 3131709966
Address: 02072, m.Kyiv, pr-t Bazhana, 10, kv.187
IBAN: UA863052990000026002036801940
Bank: JSC CB "Privatbank"
FOP Mishchenko Yelyzaveta Mykhailivna
RNOKPP: 3304618337
Address: 61003, m.Kharkiv, Osnovianskyi district, Pavlivskyi Square, b.2, apt.140
IBAN: UA963052990000026006015915778
Bank: JSC CB "Privatbank"
